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Monday, January 30, 2012

Any Firefox experts

Is anyone out there an expert in Firefox? If so, could you please drop me an email. My screen has a Windows Media bar in the middle (that doesnot work anyway) and I cannot get rid of it. It is making posting very difficult (see screen cap below).




At 6:50 PM, Anonymous Anonymous said...

Have you tried disabling the windows media add-on in the add-ons menu?

At 7:15 PM, Blogger Captain.H said...

Carl, for some reason, your Firefox Windows Media Player plug-in has gone haywire. You've got a corrupted driver or configuration setting. These can sometimes be incredibly obstinate and resistant to repair. Sometimes these problems have even modified their Windows Registry settings.

You have two choices. First is:

1. go to menu item Tools, select Add-ons;
2. this will open a new tab entitled Add-ons; select Plugins;
3. scroll down until you come to Microsoft Windows Media Player Firefox Plugin;
4. Select Disable

Then close the tab and then close Firefox. Then re-start Firefox. This should have fixed your problem.

However, you now can't use the Windows Media Player plug-in. DON'T re-enable this from the Add-ons tab. Go to Firefox and do a fresh installation of that add-on. That way, you'll re-install the Windows Media Player plug-in without the corrupted file or setting. Your problem should be fixed.

Your second option, if the above doesn't work, which it almost certainly will work, is to uninstall Firefox altogether and do a clean, full re-installation.

If you have to go this route, you'll want to save your bookmarks. Back up your bookmarks by going to menu item Bookmarks; select Show All Bookmarks; from the toolbar, select Import and Backup; select Export Bookmarks to HTML. This will open a popup with bookmarks.html and a choice of directories to save to. Save on your Desktop or My Documents or wherever.

After you re-install Firefox, go through the same steps and import your saved bookmarks.html and you'll have all your bookmarks back. Then, you'll have to re-install or re-enable all your desired plug-ins. This is why you'll probably want to try the first corrective before going to "major surgery" of a complete uninstall/reinstall.

At 7:58 PM, Blogger Carl in Jerusalem said...



That worked! (The first option). Now, I can stop downloading all the anti-spyware packages that I've been downloading all day because the Firefox site said to download them....

At 8:28 PM, Blogger Unknown said...

Hi Carl.
Beware of Anti-spyware packages sometimes they are 'spyware' masking as the genuine thing.
If you want to try a good reliable one month free anty-spyware product i would advise Emisoft A-Squared free.This product is really great.

At 10:16 PM, Blogger Shirl in Oz said...

I'd also like to thank Captain.H.

I now know how to back up my Bookmarks !!

At 11:08 PM, Blogger Carl in Jerusalem said...

Shirl in Oz,

I actually use x-marks, which automatically backs up to a server from which both of my computers get the same set of bookmarks.

At 11:28 PM, Blogger Shirl in Oz said...

Thanks Carl

I'm not that technologically minded.!!

At 6:42 AM, Blogger Captain.H said...

I'm glad my suggestions were useful.

Another thought. Everyone ought to have a strong, reliable comprehensive Internet security suite. I strongly recommend Norton Symantec Security Suite, which is also marketed as Norton Symantec 360.

As a Comcast ISP subscriber, I get this full suite for free and it's wonderful. That doesn't do you any good but it does show that Comcast, America's biggest cable ISP, chose this package as one that comprehensively addresses firewall, web and email security, offers parental controls AND does it all in a reliable, very user-friendly way so that their Tech Support folks aren't inundated with customer calls for help. (That wasn't the case with their previous free download, McAfee. That's a product to avoid, IMO.)

If you're geek-curious, you can spend a lot of time learning esoteric stuff and settings about this product.

However, if you just want to quickly install an inexpensive but very strong, reliable comprehensive package, set it up to automatically update itself and forget about it and just go about your business, confident that your PC firewall is at work and all your Internet activities are secure, you can do that too.

I've no idea of the prices of software in Israel but I did a quick shop-around and found the Norton Symantec full suite packages for as little as $16. So, it ought to be pretty cheap.

I've tried Windows own built-in firewall and a variety of freeware antivirus apps. In my experience and in the view of experts at such websites as CNet and ZdNet, they're all weak. You tend to get what you pay for. I'd suggest you part with a few bucks, or shekels, and get a Norton Symantec Suite, which come with a 1 yr. update subscription. The pros give Norton Symantec products very high ratings in their reviews. Well worth the money.


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